Transforming Garages, One Door at a Time. Call Us Today!
Welcome to Rocket Garage Door Repair, your trusted partner in all things related to your garage door. Based in St. Louis, we've proudly served the community for over a decade, keeping your garages functional, secure, and stylish.
What sets us apart?
We go above and beyond simply fixing what's broken. We take a holistic approach, considering the unique needs of each client. Our skilled technicians are highly trained and experienced, ensuring meticulous installation, repair, and insulation services. We are also committed to:
- Customer-centricity: We prioritize communication and transparency, working with you every step of the way.
- Quality craftsmanship: We only use the highest quality materials and adhere to industry-leading standards.
- Competitive pricing: We offer fair and transparent pricing, with options to fit your budget.
- Exceptional service: Our friendly and professional staff is dedicated to exceeding your expectations.
1. Installations
- New garage door installations for homes and businesses.
- Custom-designed installations to match your unique needs and preferences.
- Expert advice on choosing the right door for your space.
2. Replacements
- Efficient removal of old, damaged doors.
- Installation of new doors from leading manufacturers.
- Comprehensive warranty and expert craftsmanship.
3. Repairs
- Responsive repairs for all types of garage door issues.
- Timely troubleshooting and resolution of all technical problems.
- Long-lasting solutions to ensure your door functions flawlessly.
4. Insulation
- Reduce energy bills and enhance comfort with professional insulation services.
- Improved sound reduction and added protection from the elements.
Experience the Rocket Difference
Our dedication to customer satisfaction and meticulous craftsmanship has earned us a reputation as a 5-star company. We are proud to have served countless clients across St. Louis and continue to strive for exceptional results.
Contact us today and let Rocket Garage Door Repair be your partner in achieving a functional, secure, and aesthetically pleasing garage space!
Overall Experience
The majority of customers had a positive experience with the garage door supplier, praising their high-quality products, knowledgeable staff, and excellent customer service.
Product Quality and Selection
Customers were impressed with the wide range of high-quality door panels and openers offered by the supplier. The products exceeded their expectations, and the transformation was remarkable.
Customer Service and Technician Quality
The technicians were described as awesome, knowledgeable, and respectful. They guided customers through the selection process, ensured seamless installations, and provided good service even in emergency situations. The staff were patient, friendly, and willing to explain the repairs and solutions in detail.
.issue Resolution and Communication
Some customers appreciated the technicians' ability to diagnose issues quickly and provide straightforward solutions. The company's communication was mostly effective, with customers feeling informed throughout the process.
Negative Experiences
However, two customers had negative experiences with the company. One customer had a spring replaced improperly, leading to issues with manual opening and closing of the garage door. The company's response to this issue was unsatisfactory, with the customer feeling that their concerns were not taken seriously. Another customer experienced damage to their garage door during a repair, and the technician's attempts to fix the issue made it worse. The company's response to this issue was also inadequate, with the customer feeling ignored and dismissed.
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