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At Thurston Garage Door Services & Repairs, we understand the importance of a properly functioning garage door. That's why we offer a wide range of services designed to keep your garage door running smoothly and efficiently. Our team of certified and seasoned professionals is dedicated to providing exceptional service, from routine maintenance to emergency repairs.
Our Services
We believe that prevention is the best medicine when it comes to garage door issues. That's why we offer annual maintenance services to help prevent problems before they arise. Our maintenance program includes a thorough inspection of your garage door system, including springs, openers, and doors, to identify any potential issues and make necessary adjustments.
In the event of a broken spring or other issues, our team is equipped to provide rapid repair services to get your garage door back up and running quickly. We use only the highest-quality replacement parts and tools to ensure that our repairs last. We also offer new door installation services, whether you're looking to upgrade your existing door or install a new one.
Why Choose Us
At Thurston Garage Door Services & Repairs, we pride ourselves on our commitment to excellence. Our team is fully certified and licensed, and we back our services with a warranty to give you peace of mind. We're dedicated to providing exceptional customer service, and our goal is to make sure you're completely satisfied with our work.
Our Mission
Our mission is to provide top-notch garage door services that exceed our customers' expectations. We strive to be the go-to garage door company in the Olympia, WA area, and we're committed to building long-term relationships with our customers.
Overall Experience
The majority of customers were extremely satisfied with the service they received from Thurston Garage Door Services. They praised the company's prompt response, friendly workers, and professional attitude.
Positive Aspects
- Friendly and Professional Service: Many customers complimented the company's workers for their outstanding service, professionalism, and friendliness.
- Quick Response: Customers appreciated the company's quick response to their garage door needs.
- Reliable Service: The company's reliability was also highlighted, with customers mentioning that they went above and beyond to find the correct product to replace their garage door seal.
Negative Experience
- One Instance of Poor Customer Service: One customer had a poor experience with a technician who did not program the car remotes correctly and was unwilling to change the keypad code. However, the manager intervened and rectified the situation, apologizing for the inconvenience and offering compensation.
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