Your trusted partner for door solutions
Vision
Overhead Door Company of Houston prioritizes functionality and aesthetics in its residential and commercial garage doors. We believe in providing high-quality products and unparalleled service to enhance your property and streamline your daily life.
Mission
Our dedicated team is committed to:
- Enhancing safety and security: With durable, secure doors that safeguard your home or business.
- Boosting efficiency: High-quality doors ensure smooth operation and optimal access.
- Boosting curb appeal: Customized options enhance the visual attractiveness of your property.
- Prioritizing customer satisfaction: Responsive service, personalized advice, and transparent communication are our hallmarks.
1. Sales & Installation
- Traditional steel, aluminum, wood, and custom-designed garage doors
- Advanced features including high-speed operation, insulation, and security enhancements
- Expert installation by certified technicians
2. Repair & Service
- Comprehensive repairs for all makes and models of garage doors and openers
- 24/7 emergency services to address urgent issues
- Routine maintenance plans to prevent future problems
3. Design & Installation
- Customized door design consultations to create the perfect aesthetic
- Wide selection of materials, finishes, and accessories
- Detailed project planning and professional installation
4. Commercial & Industrial Services
- Specialized solutions for high-traffic commercial and industrial facilities
- High-performance doors for increased security, efficiency, and sustainability
- Custom solutions tailored to your unique needs and environment
Why Choose Overhead Door Company of Houston?
- Experienced and certified technicians with extensive industry knowledge
- Responsive customer service and personalized attention
- Quality materials and craftsmanship
- Commitment to exceeding expectations
- Competitive prices and transparent billing
Get the reliable, personalized service you deserve with Overhead Door Company of Houston!
Poor Customer Service and Quality
The reviews are overwhelmingly negative, with customers expressing frustration with the company's poor customer service, high prices, and shoddy workmanship.
Delays and Inaccurate Estimates
Many customers reported delays in service, with appointments being scheduled and then cancelled or postponed without explanation. Others experienced inaccurate estimates, with quotes that far exceeded the actual cost of the work.
Unprofessional Staff
Several reviews described staff as rude, aggressive, and unwilling to listen to customers' concerns. One customer was even told that the company would not refund or take back a defective door.
High Prices and Unnecessary Charges
Customers were shocked by the high prices they were charged, with some being asked to pay exorbitant fees for services that seemed unnecessary or poorly done. One customer was charged $400 for a $40 part, while another was told he would need to pay two separate trip fees for the same service.
Unreliable and Unprofessional
Several reviewers reported that the company did not deliver on its promises, with promised services not being fulfilled and parts not being in stock. This lack of reliability and professionalism has left many customers feeling frustrated and betrayed.
