United Garage Door - The Garage Door Experts You Can Count On!
At Performance Building Products, we have been serving the Portland OR, Vancouver WA, and surrounding areas with quality garage doors, installation, garage door opener, and garage door repair services for over 25 years. We take pride in being a reliable and trustworthy partner for all your garage door needs. Our commitment to excellence is evident in the high-quality products we offer and the exceptional services we provide.
Our Mission
Our mission is to provide our customers with the best possible products and services, ensuring their complete satisfaction. We believe in building long-term relationships with our customers, and we strive to make a positive impact in the communities we serve. Our experienced team of professionals is dedicated to providing top-notch products and services that meet our customers' unique needs and exceed their expectations.
Our Services
At Performance Building Products, we offer a wide range of services to cater to your garage door needs. Whether you need a complete garage door replacement, installation, or repair, we've got you covered. Our comprehensive services include:
- Garage Door Installation: We specialize in the installation of top-quality garage doors made from various materials, including aluminum, fiberglass, steel, and wood.
- Garage Door Repair: Our skilled technicians are trained to diagnose and repair any issues related to your garage door, ensuring seamless functionality.
- Garage Door Openers: We offer expert installation and repair services for garage door openers, ensuring your garage door operates smoothly and efficiently.
- Fireplace Installation: Our experts can install, repair, and maintain gas fireplaces, providing warmth and ambiance to your home.
- Windows: We offer a variety of windows to enhance the aesthetic appeal and functionality of your home.
Our Expertise
With over 150 years of combined experience in the building industry, our team of professionals is well-equipped to handle any garage door need. Our experts are certified, insured, and bonded, ensuring that your garage door installation or repair is performed with the utmost care and attention to detail.
Corporate Office and Service Area
Our corporate office is located at 3008 NE Minnehaha St, Vancouver, WA 98663, and our Oregon location is situated at 555 NE Hemlock Ave, Suite 108, Redmond, OR 97756. We serve the following areas: Battle Ground, WA, Camas, WA, Kelso, WA, Longview, WA, Ridgefield, WA, Vancouver, WA, Washougal, WA, Woodland, WA, Beaverton, OR, Gresham, OR, Hillsboro, OR, Lake Oswego, OR, and Portland, OR.
Why Choose Us
At Performance Building Products, we pride ourselves on our commitment to excellence, outstanding customer service, and unparalleled expertise. Our team is dedicated to ensuring that your garage door needs are met with professionalism, reliability, and efficiency. With over 25 years of experience, we have established ourselves as a trusted partner in the community.
Overall Experience
The reviews highlight the strengths and weaknesses of Performance Building Products in terms of their installation services, customer service, and overall experience.
Positive Aspects
Efficient and Friendly Technicians
Many reviewers praised the technicians for being efficient, friendly, and professional during the installation process. They were able to overcome obstacles and complete the job successfully.
Excellent Communication and Customer Service
The company's communication and customer service were commended for being timely, helpful, and responsive. The staff were knowledgeable, courteous, and willing to go the extra mile to ensure customer satisfaction.
Professional and Trustworthy
Several reviewers mentioned that the technicians were trustworthy and reassuring, making them feel confident in the repairs and installations.
Negative Aspects
Broken Promises and Poor Business Practice
One reviewer expressed frustration with the company's failure to fulfill their promise to install a garage door, despite being paid for the service. This led to a negative experience and a loss of trust.
Poor Customer Service
Another reviewer was unhappy with the company's response to their issue with a faulty garage door panel. The customer felt that the company did not take responsibility for the problem and did not provide adequate support.
