To bring the utmost service to our customers
At Empire Garage Door, we pride ourselves on being the go-to experts for all your garage door needs. Our commitment to providing top-notch service has earned us a reputation as the most trustworthy and reliable garage door company in Las Vegas, Henderson, and Summerlin. With years of experience in the industry, our team of skilled technicians has seen it all and is equipped to tackle any garage door issue that comes their way.
Our Mission
Our mission is to provide our customers with more than just a garage door repair or replacement service - we aim to build lifelong relationships and deliver exceptional experiences. We believe that honesty, integrity, and a commitment to excellence are the keys to a successful business. Our goal is to exceed our customers' expectations and make them feel valued and respected.
Our Services
At Empire Garage Door, we offer a wide range of services to cater to your every garage door need. Whether you're dealing with a broken spring, a cracked panel, or an off-track door, our expert technicians are here to help. Some of our services include:
- Broken spring replacement
- Panel repair or replacement
- Off-track door adjustment
- Roller replacement
- Cable repair or replacement
- Gear replacement
- Weather stripping replacement
- Hinge repair
- Remote control and keypad programming and replacement
- Complete opener and door replacement
What Sets Us Apart
So, what sets us apart from other garage door companies? For starters, our team of experienced technicians has a deep understanding of the latest garage door technology and is equipped to handle even the most complex issues. We also offer 24/7 emergency service, so you can rest assured that we'll be there whenever you need us. Our highly competitive pricing, combined with our commitment to using only the highest-quality materials and equipment, makes us the best choice for your garage door needs.
Our Promise
We promise to always put our customers first and to provide services that exceed your expectations. We believe in building trust and friendships with our customers, and we strive to make every interaction with Empire Garage Door a positive and memorable one.
Why Choose Us
So, why choose Empire Garage Door? For starters, our commitment to providing exceptional service and unparalleled expertise sets us apart from other garage door companies. Our friendly and knowledgeable staff is always available to answer your questions and provide guidance on the best course of action for your specific needs. Whether you're in the market for a new garage door or just need some routine maintenance, we're here to help.
Testimonials
But don't just take our word for it - our customers have spoken! Here's what some of them have to say:
- "Empire Garage Door is the best! Their technicians are knowledgeable, friendly, and professional. I highly recommend them for all your garage door needs."
- "I was impressed with the prompt service and professionalism of the Empire Garage Door team. They fixed my broken spring in no time and offered a very competitive price."
- "I've never had a bad experience with Empire Garage Door. They're always responsive, efficient, and thorough in their work. I highly recommend them!"
Warning Signs and Red Flags
The reviews highlight a significant issue with the company's owner, David, who is described as "the worst" and "a nut job" by Michelle Byrne. David is accused of cutting her off while driving and was unapologetic and defensive when she reported the incident to him on the phone.
Excellent Service and High-Quality Workmanship
On the other hand, most of the reviews praise the company's professionalism, dedication, and expert workmanship. Customers rave about David's prompt responses, efficient service, and high-quality work. Many reviewers mention that David is knowledgeable, courteous, and passionate about his trade.
Honesty and Fair Prices
Several reviewers emphasize David's honesty and transparency, stating that he did not try to sell them unnecessary services or products. His prices are also considered fair and reasonable, with some reviewers highlighting his willingness to work within tight budgets.
General Impression
Overall, the reviews suggest that Empire Garage Door is a reputable company with a dedicated and knowledgeable owner. However, David's behavior and attitude towards one customer are a significant concern and may indicate a pattern of poor customer service.
